Finding a Trustworthy Staffing Agency: Key Factors to Consider for an Effective Hiring Partner

Share it

When choosing a staffing agency, there are several factors to consider to ensure you find a reliable and effective partner. During your search for hiring help, here are some key things to look for:

An impressive track record in the staffing industry

  • Industry expertise: Consider whether the staffing agency specializes in your industry or has experience in placing candidates in roles similar to the ones you need. Industry knowledge allows them to better understand your specific requirements and find candidates with the right skills and experience.
  • Reputation and performance history: Look for a staffing agency with a solid reputation and a proven track record of successful placements. Check client reviews, testimonials, and case studies to gauge their past performance. Awards within the staffing industry can be another trustworthy gauge of their reputation among peers. You can also ask for references from other clients to get direct feedback.
  • Candidate pool and talent network: Ask about the size and quality of the agency’s candidate pool and talent network. A larger pool gives them a better chance of finding suitable candidates quickly. Additionally, inquire about how they attract and retain top talent, such as their sourcing strategies and relationships with industry professionals.

Great staffing processes and tools 

  • Recruitment process and screening: Inquire about the agency’s recruitment process and screening methods. They should have a rigorous process in place, including thorough interviews, skills assessments, background checks, and reference checks. A well-defined screening process helps ensure they present you with qualified candidates.
  • Technology and tools: Inquire about the technology and tools the staffing agency uses to streamline their processes. Advanced applicant tracking systems, candidate databases, and automation tools can enhance efficiency and speed up the hiring process.
  • Service offerings: Consider the range of services provided by the staffing agency. Beyond simply sourcing candidates, they may offer additional services like payroll management, onboarding assistance, or training programs. Evaluate these offerings to see if they align with your needs and can provide value beyond basic staffing.

A focus on putting your staffing needs first

  • Flexibility and responsiveness: Assess the agency’s ability to adapt to your changing staffing needs. They should be flexible in accommodating your requests and responsive in communication. Promptly addressing your concerns and providing updates throughout the recruitment process is crucial for a positive client experience.
  • Cultural fit: Consider whether the staffing agency understands your company’s culture and values. A good cultural fit ensures that the candidates they provide align with your organization’s work environment and can seamlessly integrate into your team.
  • Client references: Ask the agency for references from their existing clients. Speaking directly with other organizations that have worked with the agency can give you valuable insights into their performance, reliability, and overall satisfaction.

By carefully evaluating these factors, you can choose a staffing agency that meets your specific requirements and helps you find the right candidates efficiently and effectively.

AtWork is an award-winning staffing agency and, for more than 30 years, leading companies across the nation have trusted AtWork to recruit the best talent.  The AtWork team put more than 40,000 people to work last year alone.  To learn more about AtWork’s services, visit:

Share it


Related Articles

AtWork Nationwide

Find the AtWork temporary staffing agency most convenient for you. Choose from nearly 100 offices across the country.

Launch Your Business

Find Out About Opening an AtWork Office.

Apply Now

Which branch would you like to apply with?
Please select your location below to get started.

Looking for
your W-2? 

Please contact your local branch directly for access.