Administrative professionals do much more than keep an office organized. They are often the first people customers talk to, they support busy teams, and they help businesses stay productive every day.
If you want an administrative or clerical job, it helps to know what employers value. This can help you stand out from other applicants. While technical skills matter, many hiring managers also want candidates who communicate well. They also want people who stay organized and are eager to learn.
Here are some administrative skills employers want most right now, and how to highlight them in your administrative job search.
Strong communication makes a lasting impression
Whether you answer phones, greet visitors, respond to emails, or support coworkers, communication is a key skill. Employers value it highly.
Think about examples from your previous jobs that demonstrate your ability to:
- Communicate professionally with customers or clients
- Work well with a team
- Solve problems calmly
- Listen carefully and follow instructions
Even if you have never worked in an office, you can still show strong communication skills. Retail, hospitality, customer service, and other people-focused roles can help you prove this.
Organization helps you stand out
Administrative professionals often juggle multiple responsibilities throughout the day. Employers want candidates who can stay organized and manage their time effectively to run smoothly.
If these office administration skills and soft skills describe you, be sure to include them on your resume:
- Time management
- Office management
- Schedule meetings or calendar coordination
- Detail oriented
- Multitasking
- Keeping accurate records
Whenever possible, include examples that show how you stayed organized or improved efficiency in a previous role.
Technology skills continue to grow in importance
Most administrative jobs require some level of computer proficiency. You do not need to know every software program, but employers appreciate candidates who are comfortable learning new technology.
Common administrative skills employers look for include:
- Microsoft Word and Excel
- Microsoft Outlook
- Google Workspace
- Data entry
- Video conferencing platforms
- Office software
- Filing systems
If you have used these tools or have other administrative assistant skills, list them on your resume. If not, consider taking an online course to strengthen your skill set.
Reliability and a positive attitude go a long way
Employers know that they can teach technical and clerical skills. What is often harder to find is someone who is dependable, professional, and willing to learn.
During interviews, be prepared to share examples of times when you:
- Took initiative
- Solved a problem on your own
- Adapted to changing priorities
- Helped a customer or coworker
- Stayed dependable during busy periods
Showing enthusiasm and a willingness to grow can make just as much of an impression as previous office experience.
Keep building your skills
The administrative field continues to evolve, and the strongest candidates are always looking for ways to grow.
You can strengthen your qualifications by:
- Updating your resume regularly
- Learning new software programs
- Practicing professional communication
- Taking online courses or certifications
- Staying open to temporary or temp-to-hire opportunities
Many successful administrative careers begin with an opportunity to gain experience and build new skills.
Find your next administrative opportunity with AtWork
AtWork helps job seekers connect with administrative and clerical positions that match their experience, goals, and schedules. Whether you want temporary office work, a temp-to-hire role, or a long-term career, our recruiters can help.
We will help you find the right fit and take the time to understand your strengths and connect you with employers who value your skills.
Looking for more job search advice? Visit the AtWork Resource Center.
Explore articles like “How to Get a Clerical Job: Tips to Get Hired Faster.” Read “Get Hired Fast: Staffing Agency Tips for Job Seekers” for more guidance. Search current openings here.
Start building your administrative career
Administrative professionals play an important role in nearly every industry. By highlighting your communication skills, organization, reliability, and willingness to learn, you can stand out.
These strengths can help you compete in today’s job market. The right opportunity may be closer than you think, and AtWork is here to help you take the next step.
