As staffing firms navigate tech advancements, they are exploring how artificial intelligence (AI) can enhance operations. Learn the impact of AI staffing on the industry and how AtWork strives to maintain a human connection to drive results.
The rollout of AI in the staffing industry offers the potential for cost savings and automation to improve the talent search. Although more than two-thirds of staffing firms have purchased an AI solution, built their own, or are experimenting with generative AI, many Americans still distrust AI when used in hiring. Nearly 49% of employed U.S. job seekers believe AI tools used in job recruiting are more biased than their human counterparts.
AtWork strives to stay rooted in keeping the human element front and center while helping job seekers and business owners stay informed.
AtWork’s “AI GUIDE” for Job Seekers
AI is becoming part of the workplace, whether in recruiting, marketing, or operations. AtWork believes that being AI-aware is important for today’s job seekers. That’s why Jason Leverant, AtWork’s president and COO, developed an “AI GUIDE” for job seekers to help them navigate the job market:
- Adapt: Get familiar with the latest AI tools and how they are being applied in your industry. AI is a tool that can enhance productivity and create new opportunities if you know how to leverage it.
- Learn: You do not need to become an AI expert overnight. There are plenty of accessible platforms offering beginner-level training. Understanding the fundamentals and staying on top of trends can give you a real edge.
- Lean on soft skills: In a tech-forward world, human connection still matters. Strong interpersonal communication, collaboration, and problem-solving abilities are more essential than ever.
Here are some specific examples Jason provides when using AI in your Job Search:
- Tailor Your Resume and Cover Letter
Use AI tools like ChatGPT to customize your resume and cover letter for each role. By pasting in the job description, you can get suggestions for keywords to include and ways to align your experience with the company’s needs—improving your chances of passing applicant tracking systems (ATS). Be sure to review and personalize what AI generates. Your input ensures accuracy and helps the content reflect your unique voice. - Practice for Interviews
AI can simulate mock interviews by generating role-specific questions and helping you craft strong, confident answers. You can also ask for feedback on how to improve your responses and clarity, or better highlight your achievements.
4 AI Staffing Tools
While AtWork does not rely on AI to drive operations, it understands the importance of knowing how technology trends are shaping the broader staffing landscape. Here are four ways AI is starting to influence staffing, streamlining operations, and giving small businesses a competitive edge, but also why human judgment remains essential:
- Enhance recruitment: Recruiters spend an average of nearly 15 hours finding candidates. According to one staffing technology provider, autonomous search and match can trim this search by 4.5 hours. AI-powered sourcing tools can scan resumes, job boards, and databases to find matches, giving recruiters a time-saving head start. While these tools can offer speed, they cannot replace the intuition and relationship-building skills of experienced recruiters.
- Data entry: Administrative tasks like entering candidate information, updating customer relationship management systems, and tracking hiring stages can be tedious. AI tools can automate this process through intelligent data capture, giving recruiters more time with candidates. This AI tool simply supports but does not replace the role of a recruiter. It allows them to spend more time connecting with candidates and clients.
- Improve communication: Chatbots and virtual assistants can engage with candidates in the early stages of the recruitment process. AtWork believes personal communication should always be prioritized when helping people find employment.
- Predictive analytics: AI can analyze hiring data to help recruiters be proactive and provide clients with strategic guidance, but a recruiter is still required to understand and communicate that data.
Real People, Real Results, The AtWork Difference
AtWork, one of the nation’s leading staffing franchises, recognizes the growing importance of AI in the modern workforce. Still, it does not believe in replacing people with machines.
Instead, AtWork stays on top of franchise trends and empowers its franchisees to be competitive with tools and training while maintaining a strong commitment to in-person engagement. Its commitment to human connections creates a better experience for job seekers and employers.
AtWork supports franchisees in staying competitive through training, operational support, and tech-enabled strategies. In addition to comprehensive training, each AtWork branch has a dedicated field operations executive who offers personalized coaching, in-person visits, and tailored training to help you grow. You also receive expert consultation on sales, recruiting, and marketing strategies.
Meanwhile, AtWork’s accounting team manages payroll, client billing, tax filings, and more. AtWork’s top-tier technology stack and full IT support give franchisees the necessary tools to support operations. Guidance from the staffing franchise’s credit and risk department and marketing team allows you to focus on growth.
AtWork Puts the Human Touch in Hiring
By maintaining a human connection and staying at the forefront of AI knowledge, AtWork helps its franchisees put people to work. Get started to learn how you can make a difference in your community and diversify your portfolio with AtWork.
