A staffing franchise such as AtWork Group deals largely in temporary employees, but anyone who runs a company knows that ultimately, you want to hire people who are interested in sticking with your business for the long haul.
But for many companies, it seems, the keys to employee loyalty are a mystery. Even the big shots aren’t immune to the struggle to keep good workers. A recent survey by PayScale.com listed the top 20 companies with the highest rate of turnover; both Amazon and Google, known for being great places to work, ranked in the top five. Other notable enterprises on the list include Family Dollar, New York Life Insurance, Berkshire Hathaway, and Capital One.
So what gives? Why, even for big companies, is there such a huge rate of turnover of temp and permanent employees alike? To an extent, it could be the nature of the available jobs themselves; sales, service, and tech jobs are all known for turnover. However, in an article on BusinessInsider.com, Les McKeown, President and CEO of Predictable Success, says there are four ways to minimize turnover and encourage employee engagement and loyalty.
- Communication: No one wants to be treated as though they are stupid or untrustworthy. The best way you can show that you value your relationship with employees is to communicate as much as you can, even more than you think you should. Be open and honest, and keep it simple.
- Consistency: Cultivating a habit of inconsistency in how you treat and deal with your employees will only break down your relationship with them and their loyalty to the company. Eventually, they will feel disrespected and will leave for greener pastures. To avoid that, follow through on your commitments to them, no matter how small they may seem to you.
- Opportunity: Don’t save all the important or interesting work for yourself and give your employees the mundane tasks. Don’t play favorites either. Give everyone equal opportunity to do their best work and prove their worth to your company.
- Decency: No one wants to confront a toxic manager, which gives such a boss free reign to be a bully. But a collection of supervisors who only berate and belittle employees will only serve to keep people from wanting to work for your company. Make sure that managers are capable of managing well. It will keep people from leaving because they hate their boss.
It’s easy to get caught up in the bottom line of running a business and forget to take care of the individuals who make it happen. Just remember that basic human decency can go a long way in inspiring employee loyalty. Apply these principles, and you’ll see an uptick in engagement and a slowing rate of turnover.